Sending emails using the Transactor Systems mail server
You must be running LabManager version 8.33 or higher to use this service. Some users may need to contact us for a small update to allow 8.33 to send using this service.
- In LabManager, open the Control Centre from the Tools menu, or by clicking on the cog icon on the right of the main toolbar.
- Click "Advanced" at the top left
- Click on "Emailer Setup"
- To use our external mail server, replace the server name with just the word DIRECT
- The User Name box must also contain text. Either retain your current email address in this box, or enter the word DIRECT
- By default, the email address used on your My Company page is used as the return address. If you wish to specify a different return address to the one on your My Company page, enter it in the "Return email adr" box. If you do not want to use a different return address, ensure you clear that box.
- All other boxes on this page, other than the wakeup interval, are ignored when using our external mail server.
- Click Close
Now you can send emails as normal, or even re-send failed emails - and these should be routed via our external mail server.
Note that emails sent this way are processed by a third-party mail server, Twilio SendGrid.
Please review Twilio SendGrid's terms here, and Transactor Systems' terms here.