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Knowledge Base

  1. Cloud 

    1. How to access LabManager Cloud edition
    2. How to send files and messages that the customer can view
    3. I cannot see the files and folders on my computer while using the Cloud edition
    4. Cannot copy and paste text into or out of LabManager on the Cloud
    5. Invite practices and dentists to use LabManager
  2. Frequently Asked Questions ( FAQ ) 

    1. What is Transactor Systems LabManager?
    2. How to buy Transactor's LabManager
    3. How to enter opening balances
    4. Edit or delete an invoiced job
    5. What's the latest version and how to get it
  3. General Enquiries 

    1. I've got an older version, can I install the latest trial?
    2. Add another LabManager PC on a network
    3. Using LabManager on a tablet or touch screen PC
    4. How to get fast technical support
    5. I am buying a new PC - will it run LabManager?
  4. System Requirements & Technical 

    1. System Requirements
    2. Importing data from versions 6 or 7 into the latest version
    3. Configuring the Emailer
    4. Cannot see mapped network drives when backing up, importing or restoring
    5. Get the latest LabManager updates
  5. Book Keeping 

    1. I'd like a report to tell me "how much I've done last month"
    2. Managing your debtors (customer balances)
    3. Do I need an accounts package?
    4. Working with Credit Notes
    5. Using the 'Include Later Payments' report parameter in aged reports
  6. Customer Accounts 

    1. Customer discounts
    2. How do I transfer a credit balance from an account to pay off the balance from one of the other dentists within that practice?
    3. How can I delete a payment previously entered?
    4. How do I credit a 3rd party 'principal account' with discount
    5. Record payment receipts from a Principal Account
  7. Data and backups 

    1. Backup on exit LabManager for desktops
    2. Un-attended backups for LabManager for desktops
    3. Run a backup on LabManager for desktops
    4. Restore from a backup on LabManager for desktops
    5. Cloud backups
  8. Job Documents 

    1. Search for a job by reference
    2. Change the customer's invoice address on a job
    3. How to change the next job number
    4. How do I book in a job with a custom job number
  9. Preferences 

    1. Change the Initial Search method in Search
    2. Clear main form automatically after bookout
    3. Change fonts or colours used in LabManager
  10. Printing, reports and exporting 

    1. Printing Patient Statements
    2. Email myself first with copies in first run
    3. The use of monthly summary invoices - save on printing and time
    4. I want a different report
    5. Remove printed date and time from a report
  11. Products, Items and Line notes 

    1. Product codes and price bands
    2. Speed entry of lineitems using defaults
    3. Set a permanent price for a product
  12. All articles 

    1. Product codes and price bands
    2. Customer discounts
    3. System Requirements
    4. Printing Patient Statements
    5. Backup on exit LabManager for desktops

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