I've just sent a letter to all clients regarding infection control, but the e-mail title was regarding month end statements! This is because it was rather involved to create a letter and batch report it out and also when doing this it prompts you to chose a 'title' for the letter, so you kind of assume that's the e-mail title. I was so involved with what I was doing, that I omitted to go down the very convoluted route of going into control centre and tasks etc etc to change the e-mail title there.
Because it's suck in out of the way place, you to have to TRY and remember to change the e-mail title EVERY TIME you want to send different batch listing reports, and as as result this is not the first time I've sent things with the wrong e-mail title. It seems rather incohesive that a very vital bit of bespoke information cannot be amended in the 'batch report' screen?