Is there any way we can preview the actual content of emails that have been previously sent?
All I can find is how to check when emails were sent and not what was in them. We have a case where at end of month we sent a statement to a client. They called to query a charge and it was removed but our records of fee changing for the month were not noted. We want to find out what the initial statement was that was sent to the client as transactor no longer shows the original statement fee when running monthly sales report. The only way I can think to check initial fee is to check email content that was sent, but don't think this is possible on transactor
Wendy Longhurst commented
Hi Sophie. I was just looking on here as I keep sending a request and I don't know if this is looked at/actioned much by transactor anymore !? But I saw yours and though I could help. I don't know what transactor issue you have, but my one is linked to our gmail, so when you e-mail from transactor, it shows the e-mail sent (as it would be to the client) in your 'sent emails', so you can view the statement.
Don't know if that helps you.