Can we have a notepad facility for non Transactor terminals
Can we have a notepad facility for technician PCs (not running Transactor) so technicians can enter notes that Transactor operators can see.
This could be achieved in a couple of ways:
If you're happy for the technicians to have Transactor Lab Manager installed on their computers, you can set up login names for each technician which they can use for modifying jobs (such as editing/adding job notes), although every technician computer that needs Transactor access would also need a licence... so you may need to purchase extra Transactor licences.
If it's preferable to 'lock-down' Transactor so the technicians have very limited access and can only edit job notes, this is possible with some programming work at our end. However, bear in mind you will still need a Transactor licence for every technician PC.
The final option is we can develop an add-on application which runs on each of the Technician PCs, which allows the technician to edit a notepad but gives no access to Transactor itself. This notepad can then be viewed on the Transactor computers and the operators can act on it accordingly. Creation of this add-on would be chargeable.
Transactor support team