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119 results found

  1. A high priority for us is that we need the Booked in items summary which we use daily to plan our work

    3 votes
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    completed  ·  0 comments  ·  Admin →

  2. Credit note based on current Invoice

    Would like to be able to raise a credit note based on the details of an Invoiced job on the screen. similar to the old 'Copy to new - credit note'.

    6 votes
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    completed  ·  1 comment  ·  Admin →

  3. More line details in the unpaid invoices statement report

    The Customer/Statement(unpaid invoices) report is showing one row per invoice but we'd like to see the job details eg. productcode qty too like in the old T6 report

    3 votes
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    1 comment  ·  Admin →

  4. Don't want to print empty reports for "R2" or "R3"

    If I am running two reports per surgeon (R1 and R2), I can untick the 'empty' ones in the R1 column using the menu above the tick boxes, so I don't have to print them. However, I am forced to print those that are 'empty' in the R2 column.

    2 votes
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    completed  ·  0 comments  ·  Admin →

  5. Would like to see the audit trail report in T7

    We used the Audit trail report on T6 regularly. We can seem to get something similar by using the System History and selecting Transactions, but this shows everything and takes a long time to display.

    3 votes
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    0 comments  ·  Admin →

  6. windows 8 problems with transactor 7

    I tried the new version on windows 8 and got half way through the tutorial, then it crashed. Does this happen often? What can I do about it?

    1 vote
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    1 comment  ·  Admin →

  7. Copy to new - ability to include non-financial items only

    On choosing 'Copy To New' when there is an existing job on the main form, would like to choose to exclude not just notes, but all non-financial items.

    2 votes
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    1 comment  ·  Admin →

  8. would like to allocate payments manually sometimes

    In the Add Payment window, the 'Fully automatic allocations' works fine but i would like to allocate payments manually sometimes

    4 votes
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    1 comment  ·  Admin →

  9. Email server - Ability to see the queue and cancel unsent emails

    1 vote
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    0 comments  ·  Admin →

  10. Email server. Don't close app when x clicked

    Clicking the X at the top right of the email server app could just re-minimise it. To close it completely, could right click 'Quit Email Server' similar to what Apps like Spotify do. It's too east to accidentally close.

    1 vote
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    0 comments  ·  Admin →

  11. Ability to view User activity in Job History

    In T6 the user activity was visible.

    0 votes
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    1 comment  ·  Admin →

  12. Can we have it so when typing names and addresses so the 1st letter is always a capital as per tr6...yours a 1 fingered typist.

    1 vote
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    1 comment  ·  Admin →

  13. Can we please be able to print full pages of address labels per client as in TR6

    1 vote
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    completed  ·  0 comments  ·  Admin →

  14. Deleting/editing completed cases

    When a case has been booked out and charged it no longer seems possible to edit or delete the case.

    I understand that this would not normally be required but if there is a mistake on what has been added to the form or the case was booked out to charge in error there now seems no way back!! For example I now have a case booked out to one of my clients that is wrong and I cant remove it from his monthly statement.

    Many Thanks

    2 votes
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    completed  ·  2 comments  ·  Admin →

  15. Printing out statements for all clients in a batch

    Unless I am mistaken or I have fiddled with a setting I shouldn't have it doesn't seem possible to print all of my end of month statements in one go.
    With Transactor 6 if the customer id was left blank all of the end of month statements would be printed. If it is left blank now a message comes up saying "nothing to report". This means that each and every client has to be brought up onto the form individually to print each statement on its own!! This is obviously very time consuming unless I have missed somthing :)

    Thank…

    1 vote
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    1 comment  ·  Admin →
    completed  ·  AdminSupport Team (Product Owner, Transactor Systems Ltd) responded

    hi Malcolm,
    The multiple printing of reports/statements etc is now taken care of with the Batch Report Manager. (Report distribution manager below v7.04). From the Customer menu, choose Batch Report Manager. Try to follow the steps in turn. 1.Select Customers 2.Run Reports 3.Send
    You can ‘send’ these reports to Printer, PDF files to a folder, or to EMAIL to customer’s email or a copy all to yourself.

  16. product codes on customer statement - oasis friendly

    a customer of ours (oasis group) wants product codes on our monthly statements.

    1 vote
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    completed  ·  1 comment  ·  Admin →

  17. Can I now print a booked in report by date even after the date? Previously, any booked out info would not be included in report.

    5 votes
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    3 comments  ·  Admin →

  18. When producing statements, can we choose not to include invoices with zero value

    15 votes
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    completed  ·  1 comment  ·  Admin →

  19. I had spoken previously about attaching multiple technicians to a single job, does T7 allow this?

    1 vote
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    completed  ·  1 comment  ·  Admin →

  20. When adding very hi-res images to a job they are too large..

    .. to view properly, even when zooming out to the minimum of 25%. We receive very hi-res images regularly so we need to be able to view these quality images without having to scroll around them.

    2 votes
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    completed  ·  0 comments  ·  Admin →
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