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← Customer Feedback & Support for LabManager

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165 results found

  1. On Delivery Note priced, it would be great to put UNIT PRICE between Quantity and NET

    1 vote
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  2. when adding payments and not using "auto apply" can we go back to the T6 hold and drag cursor rather than the combined keyboard/cursor

    1 vote
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  3. We need the Booked In Items report that used to be on Transactor 6

    1 vote
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  4. Would like a discount or credit to be automatically applied to a customer when their current bill reaches a set level

    Not early payment discount

    1 vote
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    under review  ·  3 comments  ·  Admin →
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  5. We bill every 2 weeks. Can the Aged Debtors be changed to allow bi-weekly periods

    1 vote
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    planned  ·  2 comments  ·  Admin →
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  6. Not clear what this means when booking out completed: Zero value item(s) on this job. Do you wish to continue?

    Had to call support for an explanation.

    1 vote
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    under review  ·  2 comments  ·  Admin →
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  7. writing in private message

    when you write something in the private message box could the 'enter' key please be reinstated as a way of clicking 'ok'

    1 vote
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    under review  ·  2 comments  ·  Admin →
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  8. Can the Palmers Notation be spaced correctly so the teeth appear in the correct positions?

    For example, if I enter Upper Right 8 and 1, and Upper Left 1 and 2, I would want to see it displayed on the form and the invoice as the attached image.

    1 vote
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    under review  ·  0 comments  ·  Admin →
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  9. Add a remake button

    This could copy the current job to a new job as a remake.

    It should offer to print an MDD non-conformance form, which should be completed for remakes.

    3 votes
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  10. We need to add more than one patient to some jobs. The second or subsequent patients are not showing in a patient search

    1 vote
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  11. Please add a payment reminder facility

    Please add a payment reminder that will come up from the system if the clients are behind payment

    This will save us a lot of time, we are starting to send the clients payments reminder every 14 days after its over due.

    2 votes
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  12. please can we have something that allows as to send a generic letter to all clients, either by post or email.

    I think it would be a good idea as we have all clients on one list if we could have something that we could send a generic letter out to them.

    1 vote
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  13. We used to be able to send patient statements to print queue in T6

    1 vote
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  14. Can we edit a financial item regardless of job state. In our case frequently the technicians name is not put in

    In our case frequently the technicians name is not put in if we need to alter this it’s a big job whereas if we could edit regardless of state it would really make a big difference to us.

    2 votes
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  15. Would like to be able to add delivery notes to queue for all jobs booked out today (including booked out ongoing)

    Due Date is not necessarily the same as the date the job is booked out on

    1 vote
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  16. IDH are staggering payments based on the individual tax dates of the invoices in the CSV file

    This means we receive a number of payments from them throughout the month. In order to receive a single payment for them they say we need to submit the invoices with the same tax date.

    Can it be an option on the electronic invoice utility to use the same tax date for all invoices for that month?

    3 votes
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  17. Can we have the first line of the deliver to address under the surgeon name when adding payments

    This is to help differentiate the same surgeons that work at different practices. Cannot always remember who they are by their account number.

    1 vote
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  18. Allow importing of CSV files containing job details, new customers etc.

    1 vote
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  19. I need to view a list of jobs completed every day with total showing on

    and also i need to print out a list of dentists or practise with specified fields(details) of the job not with default fields you put in

    3 votes
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  20. Include a column on the customer history list which summarises the job, ie. 1 crown, 1 bridge etc.

    1 vote
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