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← Customer Feedback & Support for LabManager

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166 results found

  1. We bill every 2 weeks. Can the Aged Debtors be changed to allow bi-weekly periods

    1 vote
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    planned  ·  2 comments  ·  Admin →
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  2. Would like a discount or credit to be automatically applied to a customer when their current bill reaches a set level

    Not early payment discount

    1 vote
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    under review  ·  3 comments  ·  Admin →
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  3. writing in private message

    when you write something in the private message box could the 'enter' key please be reinstated as a way of clicking 'ok'

    1 vote
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    under review  ·  2 comments  ·  Admin →
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  4. please can we have something that allows as to send a generic letter to all clients, either by post or email.

    I think it would be a good idea as we have all clients on one list if we could have something that we could send a generic letter out to them.

    1 vote
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    0 comments  ·  Admin →
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  5. warning of overdue work, some sort of alert or pop up to let me know work isn't booked out and it has gone past the date.

    8 votes
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    1 comment  ·  Admin →
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  6. We need to add more than one patient to some jobs. The second or subsequent patients are not showing in a patient search

    1 vote
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    1 comment  ·  Admin →
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  7. We used to be able to send patient statements to print queue in T6

    1 vote
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  8. Practice Summary Invoice Detailed does not need CODE and can it be portrait

    Its great that there now is a ‘practice summary invoice – detailed’, as As well as an individual’s ‘summary invoice – detailed’. They both obviously show the same info, however there has been an extra column added to the new ‘practice summary’ report. The column is titled CODE, this is not present in the individual summary invoices, as its not necessary.

    Also the ‘practice’ one is only in landscape format, taking up more pages, can it be changed to be portrait like the ‘individual’ report

    4 votes
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  9. Add a remake button

    This could copy the current job to a new job as a remake.

    It should offer to print an MDD non-conformance form, which should be completed for remakes.

    3 votes
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    1 comment  ·  Admin →
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  10. Can we edit a financial item regardless of job state. In our case frequently the technicians name is not put in

    In our case frequently the technicians name is not put in if we need to alter this it’s a big job whereas if we could edit regardless of state it would really make a big difference to us.

    2 votes
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  11. Would like to be able to add delivery notes to queue for all jobs booked out today (including booked out ongoing)

    Due Date is not necessarily the same as the date the job is booked out on

    1 vote
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  12. Please add a payment reminder facility

    Please add a payment reminder that will come up from the system if the clients are behind payment

    This will save us a lot of time, we are starting to send the clients payments reminder every 14 days after its over due.

    2 votes
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  13. Can we have the first line of the deliver to address under the surgeon name when adding payments

    This is to help differentiate the same surgeons that work at different practices. Cannot always remember who they are by their account number.

    1 vote
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  14. Allow importing of CSV files containing job details, new customers etc.

    1 vote
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  15. Include a column on the customer history list which summarises the job, ie. 1 crown, 1 bridge etc.

    1 vote
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  16. Produce an address label to a label printer on bookout charge, including patient name, surgeon name and delivery address

    4 votes
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    2 comments  ·  Admin →
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  17. can we have the option to select a group of notes to print or delete in 'queues unprinted notes' rather than doing it singularly

    can we have the option to select a group of notes to print or delete in 'queues unprinted notes' rather than having to delete them singularly to end up with the batch you want to print. We want to use this as a print out for clinicians so we can document what work has been sent to them.

    1 vote
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  18. Allow changing the order of jobs when using the navigation arrows. Would like to step through jobs in invoice date order

    1 vote
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  19. Could we have the job reference added as a column on the Booked In jobs list?

    1 vote
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  20. Need Delivery Note A5 "priced"

    1 vote
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