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119 results found

  1. List viewer window - Print all - Zoom not working

    eg. Customer History - Account Statement - Options - Print All - Click Zoom + icon. Doesnt work. Zoom - works until 20% but then wont zoom back up. Can enlarge window and sometimes zooms in, but stops working again.

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    completed  ·  1 comment  ·  Admin →

  2. I would like to cursor to skip to Ref when I press Tab

    I like the cursor to start at Customer when I start a new job, but then when I press TAB I want it to move to Ref

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    completed  ·  1 comment  ·  Admin →

  3. Report to show a certain product, for a certain client for a certain time scale.

    It is vital to understand clients trends, and we really need a report that can be totally bespoke to the following fields that can be varied without boundaries.i.e.....
    How many NHS - Bonded Crowns - did Dentist Smith - do in June.
    Is this function available because I can't readily see it.

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    1 comment  ·  Admin →
    completed  ·  AdminSupport Team (Product Owner, Transactor Systems Ltd) responded

    Available from v7.01 beta: These new sales reports are available.

    Report: Sales By Product
    Columns : code,description,qty, net sales
    Variable Selection criteria:
    Customer (All customers, Enter custID)
    From date (Enter date, Today, last month start, last month end)
    To date (Enter date, Today, last month start, last month end)
    Sort by (Code, Description, net sales, qty)

    Report: Sales By Product Grouped by Price Band
    Columns: priceband,code,description,qty,net sales
    Variable Selection criteria: Same as Sales By Product

    Report: Sales By Product Grouped by Nominal Acct
    Columns: Nominal acct,code,description,qty,net sales
    Variable Selection criteria: Same as Sales By Product

  4. Can't edit internal notes. and how big are they?

    (Originally posted as part of the How do i Edit an Invoiced Job thread)

    How big is the "Internal Note" section ? The current one is very small. Often you need to update comments on a job if its going out to a client and coming back, etc, or if you just want to have notes about a job.It needs to tab to a whole new page for this funtion, or have pretty endless scrole feature.

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    4 comments  ·  Admin →

  5. repeat customer jobs

    When you are booking in mutiple jobs for the sane client can we have a shortcut to repeat the last client rather than entering it all again?

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    completed  ·  3 comments  ·  Admin →

  6. Jobs booked in by due date, sorted by surgeon

    Can't seem to pull up jobs booked in by due date on Beta version. was hoping to see if it was possible to sort the list. i.e by dentist name. and what information was given on the list

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    5 comments  ·  Admin →

  7. I am used to the cursor moving on automatically when I press Return on the Due Date. It's not doing this in T7.

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    1 comment  ·  Admin →

  8. I had spoken previously about attaching multiple technicians to a single job, does T7 allow this?

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    completed  ·  1 comment  ·  Admin →

  9. Printing out statements for all clients in a batch

    Unless I am mistaken or I have fiddled with a setting I shouldn't have it doesn't seem possible to print all of my end of month statements in one go.
    With Transactor 6 if the customer id was left blank all of the end of month statements would be printed. If it is left blank now a message comes up saying "nothing to report". This means that each and every client has to be brought up onto the form individually to print each statement on its own!! This is obviously very time consuming unless I have missed somthing :)

    Thank…

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    1 comment  ·  Admin →
    completed  ·  AdminSupport Team (Product Owner, Transactor Systems Ltd) responded

    hi Malcolm,
    The multiple printing of reports/statements etc is now taken care of with the Batch Report Manager. (Report distribution manager below v7.04). From the Customer menu, choose Batch Report Manager. Try to follow the steps in turn. 1.Select Customers 2.Run Reports 3.Send
    You can ‘send’ these reports to Printer, PDF files to a folder, or to EMAIL to customer’s email or a copy all to yourself.

  10. Can Mr/Mrs print on All reports as on T6.

    Most dentists will not put mr/mrs or not put a first name. Often you don't get all 3 fields completed by the customer. I have a a job for a 'Mr Terry'. However as the statement does not show the Mr/Mrs field, it shows just as 'Terry'. I think I might get a phone call saying Terry who?! when its in fact the sir name.

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    completed  ·  0 comments  ·  Admin →

  11. Can we have it so when typing names and addresses so the 1st letter is always a capital as per tr6...yours a 1 fingered typist.

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    1 comment  ·  Admin →

  12. windows 8 problems with transactor 7

    I tried the new version on windows 8 and got half way through the tutorial, then it crashed. Does this happen often? What can I do about it?

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    1 comment  ·  Admin →

  13. Would like to see the monthly breakdown at the bottom of the statement

    As it was on T6. This breakdown is now on the unpaid invoices statement only.

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    0 comments  ·  Admin →

  14. preview email before sending

    Would like to see what you are emailing e.g. when getting up a statement for email you can’t email from preview.

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    1 comment  ·  Admin →

  15. Email server - Ability to see the queue and cancel unsent emails

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    0 comments  ·  Admin →

  16. The "Items" count at the bottom of a job on the main form should count the total number of products multiplied by quantity

    The "Items" count at the bottom of a job on the main form should count the total number of products multiplied by quantity, it's currently just counting the number of rows on the job

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    0 comments  ·  Admin →
    completed  ·  AdminSupport Team (Product Owner, Transactor Systems Ltd) responded

    thank you for your feedback. Changes have been implemented in v7.05 pending release.

    Item count on SubTotals area of form is now labelled “Rows” to avoid confusion.
    Also the Product menu entries – item changed to row. ie. Edit row

    For people wishing the item quantities in process, see the new report \reports\jobs\Booked In Items summary

  17. mark items as do not print on invoice eg models

    would like to mark some items such as Models which have a zero value, so they don't get printing on invoices, but still appear in the technician's Completed items reports.

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    completed  ·  0 comments  ·  Admin →

  18. anomally when entering invoice number - it removes job number ?

    When looking at a job on the sysem by various routes, the JOB number AND INVOICE number are both displayed...However when you search by invoice number (by typing INV12345) in the Job field, then hit enter - the invoice number remains in the job field AND in he invoice field. As you can see from the attached photo. If you require the job number by way of clarification, then you have to out of the job, reload the account, and search for the case again. Bit of a blip there I think.
    Thanks

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    completed  ·  1 comment  ·  Admin →

  19. Early Settlement Discount

    Can we have the Early Settlement Discount option that used to appear when creating statements back. It is quite a lengthy process to set up surgeons to get no discount.

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    0 comments  ·  Admin →
    completed  ·  AdminSupport Team (Product Owner, Transactor Systems Ltd) responded

    Thanks for your feedback. Early Payment discount is in Customer Types (control Centre – advanced). This initiates the Early Payment message on statements as on T6. This mechanism has been much improved in v706 as each Surgeon has an Early Paymnt discount, and Days in v706 giving total control. 706 will be released in a few days.

  20. concise 'practice list with surgeons'

    Sometimes you need at a glace to know which dentists are at which surgery. The report 'practice list with surgeons' in the format it currently is, is not very user friendly, as its one page for each practice, which is not really necessary. I sit possible to make this report be more like a list, where you'll end up with practice name followed by the list of dentists there, but so you can get something like 8 or so practices to a page. More of a running report a bit like the 'adress labels' report?

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    completed  ·  0 comments  ·  Admin →
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